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Terms of service

Last updated 26 August 2026 · Loop for iOS 27 · Requires iPhone 16 or later with Apple Intelligence support

1. The agreement

By downloading or using Loop you agree to these terms. If you do not agree, do not use the app. Apple's standard End User Licence Agreement also applies to your download, and where the two conflict on App Store matters, Apple's terms prevail.

2. Compatibility

Loop is designed exclusively for Apple devices and is distributed solely through the App Store. It requires an iPhone 16 or later, running iOS 27 or later, with Apple Intelligence enabled and supported. Loop is not available for Android, other mobile platforms, or desktop, and we do not guarantee it will work on any device that does not meet these requirements. Apple determines Apple Intelligence eligibility and language/region availability, and this may change independently of Loop.

3. Your licence

We grant you a personal, non-transferable licence to use Loop on devices you own or control, for your own use. You may not copy, resell, reverse-engineer or redistribute the app, or use it to build a competing product.

4. No account required

Loop works without an account. Sync uses your Apple Account and is subject to Apple's terms. Keeping your device and Apple Account secure is your responsibility, as is keeping a backup — if you use Loop without sync and lose the device, the data goes with it.

5. Loop Pro and billing

Loop Pro is an auto-renewing subscription billed by Apple to your Apple Account. It renews at the end of each period unless cancelled at least 24 hours before. Manage or cancel it in your App Store settings; refunds are handled by Apple under their policy. Prices may change with notice, and free trials convert to paid unless cancelled first. See our Privacy policy for how purchase data is used for product analytics.

6. Acceptable use

Use Loop lawfully. Do not attempt to disrupt the app, circumvent purchase controls, or use it to store or generate unlawful content.

7. Not health advice

Loop helps you organise habits and plans. It is not a medical device and gives no medical, psychological, nutritional or fitness advice. Plans generated from your description are suggestions, not a clinical programme. Talk to a qualified professional before making significant changes to your health, and never ignore professional advice because of something the app suggested. If a goal you describe looks unsafe, Loop will say so — but the responsibility for what you attempt remains yours.

8. Generated content

Plans, schedules and summaries produced by Apple Intelligence on your device may occasionally be wrong, unrealistic or oddly worded. Review them before relying on them. You own what you write; you keep any plan Loop drafts for you.

9. Availability and changes

We may update, change or discontinue features. If we retire something significant, we will give reasonable notice in the app and make sure your data can be exported first. Some features depend on Apple Intelligence, on iOS 27, and on the device requirements in section 2, and availability may vary by device, language and region.

10. Intellectual property

The Loop name, logo, illustrations, interface and software are ours and stay ours. Nothing here transfers those rights to you.

11. Liability

Loop is provided "as is". To the extent the law allows, we are not liable for indirect or consequential loss, lost data, or missed goals, and our total liability is limited to what you paid for the app in the twelve months before the claim. Nothing here limits liability that cannot legally be limited, and your statutory consumer rights are unaffected.

12. Ending the agreement

You can stop at any time by deleting the app; cancel any subscription separately through Apple. We may suspend access if these terms are seriously breached.

13. Governing law

These terms are governed by the laws of Portugal, and the courts of Lisbon have jurisdiction, without affecting any mandatory protections of your country of residence. Questions: hello@downloadloop.app.